Privacy Policy

Our Privacy Policy has been updated to make it more transparent and easier to read.

Introduction

Voice Aerobics, LLC respects your privacy and wants to provide you with information about our privacy practices in this Privacy Statement (“Privacy Statement”). This Privacy Statement applies to information collected on the websites located at www.voiceaerobicsdvd.com (the “Website”), any mobile applications associated with the Website (the “Mobile Applications”), as well as any services and features available on or through the Website or the Mobile Applications, such as sub-sites, blogs, social networks, you-tube or other online or wireless offerings that post a link to this Privacy Statement, whether accessed via computer, mobile device, or other technology or any associated content, material, or functionality contained on the Website or the Mobile Applications (collectively, the “Services” and, together with the Website and the Mobile Applications, the “System”). Voice Aerobics is referred to in this Privacy Statement as “we,” “us,” “our,” or other similar pronouns.

Notice: This Privacy Statement applies only to the Website, Mobile Applications, and such other Voice Aerobics websites that have posted this Privacy Statement. Voice Aerobics provides certain other services through third-party vendors, and these websites and services are subject to the privacy policies of the third-party vendors. For the avoidance of doubt, the Voice Aerobics-branded websites listed below are provided by third-party vendors and are subject to the third-party vendors’ privacy practices and policies, which have been posted to such websites. Voice Aerobics hereby disclaims all responsibility and liability for, and makes no representations or warranties with respect to, the privacy and data collection practices of such websites. Any use you make of such websites (or the services offered thereon) are subject to the privacy policies posted on such websites.

Voice Aerobics-Branded Websites Provided By Third Parties:

Privacy Statement includes, without limitation, the following information:

  • What personal data is collected from you through the website;
  • How such information is used;
  • With whom such information may be shared;
  • What choices are available to you regarding collection, use, and distribution of your information;
  • What security obligations are in place; and
  • How you can correct any inaccuracies in your information.

This Privacy Statement is incorporated into and is a part of the Terms of Use Agreement (the “Terms of Use”).  We encourage you to become familiar with the terms and conditions of both this Privacy Statement and the Terms of Use. By accessing and using the System, or any part thereof, you agree that you have read and understand this Privacy Statement and are agreeing to the terms of this Privacy Statement.

For purposes of applicable data protection laws, Voice Aerobics, LLC is the controller of the personal data you provide to us.  Our business office address is listed below.

Contact Information

We appreciate your questions and comments about this Privacy Statement, the System, and our privacy practices generally and welcome your e-mail messages to info@voiceaerobicsdvd.com. If you correspond with us through the System or via e-mail, the Collected Information may include the content of, and metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization that are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns.

If you feel that Voice Aerobics is not abiding by this Privacy Statement, you should contact us:
941-204-1515.

We also offer you the option to write to us at:
Voice Aerobics, LLC
PO Box 494383
Port Charlotte, Florida 33949-4383

Information Collection

As described in detail below, Voice Aerobics, LLC, or third parties designated by Voice Aerobics, LLC, may collect certain personal data from or about you in connection with your use of, or your submissions to, the System (“User Information”) as well as other data from or about you (together with the User Information, the “Collected Information”) in a variety of ways. Collected Information includes, without limitation, a first and last name; a home, business, or other physical address; geographic location; a business or nonprofit entity name and address; a phone number; an e-mail address; date of birth; as well as additional personally identifiable information about you that we may collect from time to time. We use the Collected Information to provide the Services described below; for marketing purposes; for product and services enhancement; and to more efficiently and effectively respond to user queries.

Online Orders

Voice Aerobics, LLC requests information from its users to purchase products; such information includes contact information (such as name and shipping address) and financial information (such as credit card number, expiration date, etc.). This information is primarily used by Voice Aerobics, LLC and third parties designated by Voice Aerobics, LLC for billing and to fill customer orders, but may be used by Voice Aerobics, LLC, or third parties designated by Voice Aerobics, LLC, for other business purposes. For example, if there is a problem processing an order, this information may be used to contact the user.

Business Forms

Voice Aerobics, LLC  requests information from users via online forms for specific business purposes. For example, online forms used to request a telepractice consult, inquiry about product use, or Student Scholarship application. Information requested may include contact information (e.g., name, mailing address, phone number, and email). Business form information may be used only by Voice Aerobics, LLC for purposes stated, and for the time frame necessary to address the request.

Information Use

In addition to the uses mentioned or described elsewhere in this Privacy Statement or in the Terms of Use, we, and designated third parties may use the Collected Information to analyze and improve the content, features, Services, Website, and Mobile Applications that we make available on the System, as well to conduct certain targeted marketing activities specific to users. We may send you information that you request from us, promotional materials regarding Voice Aerobics, LLC’s services, and any other communication for any other legitimate and lawful business purposes. Additionally, we may retain and use certain Collected Information to facilitate and otherwise address certain inquiries, or business transactions and relationship with Voice Aerobics, LLC, or respond to your questions or requests for information about or from Voice Aerobics, LLC or trusted business partners. Voice Aerobics, LLC may also exchange Collected Information with other companies and organizations for fraud protection, credit risk reduction, and collection activities.

Voice Aerobics, LLC may use various analytics tools and technologies regarding how users interact with the various portions of the System that require storage of web-session data. These tools and technologies are used to assist System users by using cookies and scripts (as described in the “Cookies” section below) to collect and store information—such as how users interact with the System, errors users encounter when using the System, device identifiers, how often users visit certain portions or components of the System, what pages they visit, and what other sites they used prior to using the System. Stored web-session data used by such analytics services or tools are used in accordance with this Privacy Statement.

Additionally, we may post video, photos or other content of individuals who have provided their prior consent. If any individual wishes to remove such videos or other content, they can do so by contacting Voice Aerobics, LLC directly.

Cookies

By placing a small file known as a “cookie” on your computer (or other device by which you may access the System), Voice Aerobics, LLC, and the designated third parties’, servers may passively gather information about you, as a user of the System. The System currently employs two types of cookies. The standard cookie collects information about each user stored on the user’s hard drive (the “Standard Cookie”). The second type of cookie, called a “Session Cookie,” also collects information about each user. Session Cookies are used only while the user is actively connected to the System. Once the user closes the web browser (or is otherwise inactive for more than a certain period of time), these Session Cookies are destroyed. Voice Aerobics, LLC uses both types of cookies on the System. In the future, we may add additional cookies for business purposes.

Voice Aerobics, LLC uses Standard Cookies for several business purposes. Primarily, when users arrive at the System, a unique cookie is automatically stored on each user’s computer (or other device) by his/her Internet browser, which allows analysis software to differentiate between new and returning users.

While a user is active on the System, Session Cookies are used for a variety of business purposes. For example, these cookies allow users to navigate freely through a website once they have logged into a website. Session Cookies also allow us and our third-party providers to collect other technical and navigational information, such as browser type, time spent on the System (or certain portions thereof), and pages visited.

Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities or cause some features of the System to function improperly or more slowly.

Certain portions of the System use Google Analytics, a web analysis service provided by Google, in order to better understand your use of our Website (or other portions of the System) and how we can improve the Website and the System. Google Analytics collects information such as how often users visit a website, what pages they visit when they do so, and what other websites they used prior to coming to such website. Where users have chosen to enable Google to associate their web and app browsing history with their Google account and to use information from their Google account to personalize ads, Google will temporarily join data from its signed-in users together with Voice Aerobics, LLC’s Google Analytics data to build audience lists for cross-device remarketing. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the System, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the System is restricted by the Google Analytics Terms of Use and the Google Privacy Statement. Google utilizes the data collected to track and examine the use of the System, to prepare reports on its activities, and to share such reports with other Google services. To more fully understand how Google may use the data it collects on the System, please review “How Google uses data when you use our partners’ sites or apps” (located at https://policies.google.com/technologies/partner-sites or any successor URL). If you would like additional information regarding the security and privacy practices of Google’s Universal Analytics feature, please review the materials provided by Google.

Some areas of the System may contain electronic images known as “web beacons” (sometimes known as “clear gifs”) that allow Voice Aerobics, LLC, and its third party providers, to count and track users who have visited certain portions of the System. Web beacons collect only limited information, including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides.

Re-marketing

Our third-party service providers use pixels that cause cookies, or similar technology, to be stored on your browser when you visit the System. This is necessary for third-party service providers to provide remarketing services. Voice Aerobics, LLC does not presently utilize any remarketing strategies.

In addition to adjusting the settings on your Internet browser as described above, you can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Log Files

Each view of a page on the System is logged. Information such as the user’s Internet Protocol (“IP”) address, browser type, time of day, and duration of activity on the website is recorded. This information may be used by Voice Aerobics, LLC, or third parties designated by Voice aerobics, LLC, to analyze trends, administer the System, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.

If illegal activity is detected on the System, Voice Aerobics, LLC, or third parties designated by Voice aerobics, LLC, may—but have no obligation to—attempt to connect an IP address to User Information. Except as otherwise required by law or regulation, Voice aerobics, LLC has no obligation to monitor the System, or any portion thereof, for any illegal or improper activity.

Links

For your convenience, the System may contain links to other Internet sites not under Voice Aerobics, LLC’s control. Please be aware that Voice Aerobics, LLC is not responsible for the privacy practices of such other websites. In addition, should you happen to initiate a transaction on a website that our System links to, even if you reached that site through the System, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website. You should read that website’s privacy statement or privacy policy to understand how personal data that is collected about you is used and protected by such third party. We encourage our users to be aware of when they leave the System and to read the privacy statement of each website that collects personal data. This Privacy Statement applies solely to information collected on the System.

Surveys and Promotions

From time to time, Voice Aerobics, LLC requests information from users via surveys. Information requested may include contact information (e.g., name, mailing address) and demographic information (e.g., zip code, age, medical diagnosis). Survey information may be used by Voice Aerobics, LLC for the purpose of improving products or services offered by Voice aerobics, LLC and to gather information about issues related to speech, voice, and swallowing problems. Participation in Voice aerobics, LLC surveys is completely voluntary.

Information Submission Choices

When submitting information, corresponding, making requests for information, and otherwise interacting with Voice Aerobics, LLC through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Note, however, that if you don’t provide certain requested information, we may be unable to provide certain Services to you, you may be unable to take full advantage of the System (or some portion thereof) and its capabilities, or some features of the System may function improperly. Any promotional e-mail we send to you will contain a link that will allow you to opt out of receiving any further correspondence. If you have signed up for our newsletter, you may have the ability to opt out by selecting the appropriate option.

Sharing

In addition to the uses mentioned or described elsewhere in this Privacy Statement or in the Terms of Use, Voice Aerobics, LLC may share Collected Information in a variety of ways:

  • Voice Aerobics, LLC may share your User Information with our authorized service providers, to the extent necessary for purposes of communicating with you or fulfilling your requests for product orders.
  • Voice Aerobics, LLC never sells lists of names and mailing addresses, email addresses or phone numbers to third parties. Voice Aerobics, LLC may send e-mail messages on behalf of selected third parties (e.g., an allied organization).
  • Voice Aerobics, LLC may disclose your User Information when we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our employees, our website users or others; or to enforce our website terms and conditions or other agreements or policies.
  • If Voice aerobics, LLC changes its organizational structure, files for bankruptcy, liquidates its assets, merges/combines with another entity, or undergoes a reorganization, your information is, and should be expected to be, one of the transferred assets; you consent to such transfer by using the website.

Intellectual Property

  • This Site or any portion of this Site should not be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purpose that is not expressly permitted by us. We reserve the right to remove, update or amend any part of this Site at any time without giving any notice.
    All contents included on this Site, such as text, graphics, logos, button icons, images web design style and links and its compilation (meaning its collection, arrangement and assembly) is the property of the site owner, Voice Aerobics, LLC, and is protected by copyright under both United States and international copyright laws, and except for providing you with limited viewing access rights to the material, no other right or license to the Material is granted to you. You may not sell or modify the Material or reproduce, display, publicly perform, distribute, or use the Material in any way for any public or commercial purpose.
  • You must not: Copy, reproduce, alter, modify, create derivative works, or publicly display or host on any ISP, any content from this Site without our express prior written permission.

Legal Basis for Processing Personal Data

Where required by the EU General Data Protection with Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), we will only collect and process personal data about you where we have a legal basis. Examples of legal bases include consent (where you have given consent), contract (where processing is necessary for entering into or the performance of a contract with you), and “legitimate interests”.

Where we process personal data based on consent, we will ask for your consent. You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal. Where we rely on contract, we will ask that you agree to the processing of personal data that is necessary for entering into or the performance of your contract with us, and we will inform you whether the provision of your personal data is mandatory and of the possible consequences if you do not provide your personal data.

We may process your personal data for the purposes of our legitimate interests, provided that such processing does not outweigh your rights and freedoms.  Where we rely on legitimate interests, you have the right to object.  We process your personal data based on legitimate interests in order to:

  • Process orders for products;
  • Process requests for an online consult or telepractice;
  • Protect you, us, or others from data security threats; and
  • Comply with laws that apply to us.

Retention Period

We retain User Information that we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with the Products or Services you requested or to comply with an applicable legal requirement).

Security

When you submit information via the website, Voice Aerobics, LLC, or third parties designated by Voice Aerobics, takes certain precautions to protect your user information both online and offline. Nevertheless, no security system is impenetrable. We cannot guarantee that information transmitted or supplied by users to the System will be totally secure. You agree to immediately notify us of any breach of the security of the System, this Privacy Statement, or the Terms of Use of which you become aware.

If you have any questions about the current state of security with respect to information collected at the Website or stored offline, you may send an e-mail to info@voiceaerobicsdvd.com

Submissions to the System and Social Media Websites

Any information, communications, or material of any type or nature that you submit to the System—as well as to any of our pages contained on a social media platform or website—by e-mail, posting, messaging, uploading, downloading, or otherwise (each a “Submission”) is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of the System or a social media platform and are therefore not responsible for any Submissions contained on the System or any social media platform or website. Furthermore, by visiting any of our pages that are contained on any social media platform or website, you are representing and warranting to us that you have reviewed the applicable Privacy Statement and terms of use of such website or social media platform and that you will abide by all such provisions contained therein.

Visiting the System From Outside the United States

If you are visiting the System, or any part thereof, please be aware that your information may be transferred to, or stored or processed in, the United States and other countries. Our primary web and database servers are located in the United States; however, some of our third-party providers that provide certain portions of the System or the Services may use servers located in other countries. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using any portion of the System, you understand and consent to the transfer of your information to our facilities in the United States and those facilities of the third parties with whom we share it—as described in this Privacy Statement—that are located in the United States or other countries. For purposes of applicable data protection laws, we will rely on legally-provided mechanisms to lawfully transfer personal data across borders, including consent and performance of a contract.

Choice and Opt-out

Only those individuals who have signed up for our newsletter, purchased products form Voice Aerobics, LLC or who have clearly expressed an interest in or consent to receiving communications from Voice Aerobics, LLC will receive e-mail or other communications from Voice Aerobics, LLC. If you no longer wish to receive our e-mail newsletters or any promotional e-mails, you may opt out of receiving a specific communication from Voice Aerobics, LLC following the unsubscribe instructions in any e-mail message you receive.

Notification of Changes

If we decide to change our Privacy Statement, we will post changes to our Privacy Statement on Voice Aerobics, LLC’s homepage so that our users are always informed of what information we collect, how we use it, and under what circumstances, if any, we disclose it. The most recent version of the Privacy Statement is reflected by the version date located at the bottom of this Privacy Statement. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, posting a revised version of this Privacy Statement or other notice on the Website and the Mobile Applications. You should view this Privacy Statement often to stay informed of changes that may affect you, as your continued use of the System signifies your continuing consent to be bound by this Privacy Statement. We expressly reserve the right to make any changes to this Privacy Statement at any time, without prior notice to you. The version of this Privacy Statement posted here on each respective date you visit the System shall be the Privacy Statement applicable to your access and use of the System on that date. Our electronically or otherwise properly stored copies of this Privacy Statement shall be deemed to be the true, complete, valid, authentic, and enforceable copies of the version of this Privacy Statement in force on each respective date you visit the System. This Privacy Statement is not intended to—and does not—create any contractual or other legal right in or on behalf of any party other than Voice aerobics, LLC.

This Privacy Statement was last updated on May 25, 2018.

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